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Terms & Conditions

Use of gift cards & vouchers

Only one voucher code can be used per order. Boots by M will issue a full refund for items purchased with a voucher that are cancelled for any reason inside of the statutory 14 day cooling off period. Vouchers must be redeemed in full, but gift cards can be for partial use according to the credit. The credit will be valid until the expiry date of the original voucher/gift card used. Vouchers and gift cards are non-refundable and may not be applied towards tax or shipping costs. See also our full Deliver & Returns Policy for further information.

Acceptance of an order

By completing an order on our website you are making an offer to purchase goods from us. We will take payment from you on completion of the order immediately after checkout. After you have placed your order we will send you an order acknowledgement by email. This is not an acceptance of your order offer and the contract will be formed only if your order is accepted. We reserve the right to refuse an order. Non-acceptance of an order may result from the product ordered being unavailable in stock, our inability to obtain authorization of payment or the identification of an error within the product information including price or promotion. If there are any problems with your order, we will contact you. If your order is ultimately rejected a refund will be made immediately and no contract will be entered into. The details about your recent orders can be found in your customer login. 

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